Terms and conditions
- TERMS AND DEFINITIONS
Accessing or visiting the website, any page in it, and the issuance of an order constitutes acceptance full and unconditional Terms and Conditions and any provision thereof.
The terms shall have the following meaning:
Buyer / User - natural person / legal person or any legal entity which makes an account on the Site and / or performs a command. In this act the buyer is also called the client.
Seller - SC CORAL REEF FARM S.R.L., otherwise called CORAL-FARM
Real Lives and services - any creature / product and / or service, including services and documents mentioned in the Order, to be supplied by the Seller, Buyer as a result of the contract.
Order - an electronic document that comes as a means of communication between the Buyer and Seller by the Buyer to the Seller transmit through the Site intention to acquire their lives, goods and / or services that are found on site.
Contract - is done remotely convention between buyers and sellers, without having to look Parties, respecting general terms and conditions of this document. Incurrence of contract following the registration of orders, are part these terms and conditions GENERAL implicitly accepted by the buyer. By submitting the order, the customer contractual undertakes to purchase the products ordered. The contract is concluded when the seller sent the confirmation message to the customer's order.
Campaign - which means this commercially, a certain limited amount of lives, goods and / or services for a limited time and determined by the Seller.
- General information published on the website www.coralfarm.ro that can be viewed and accessed using electronic equipment
- The content of any e-mail sent to buyers by Seller by electronic resources and / or any other available communication intermedium;
- Any information communicated by any means by an employee / employee of the Seller, Buyer, according to the contact information specified or not by him
- Information about the goods and / or services and / or tariffs charged by Seller within a certain period;
- Information about the goods and / or services and / or tariffs by a third party with whom the seller has signed partnership agreements in a particular period;
- Sales data, or other data inside of it.
LIMITATION OF LIABILITY Coral Reef Farm S.R.L.
2.1. The notification received by Buyer, after the Order is for informational purposes and is not accepting the order. This notification is done electronically (e-mail) or by phone
2.2. For justified reasons, the Seller reserves the right to modify the quantity of Goods and / or Services in order. If you change the quantity of goods and / or services in order will announce the buyer by e-mail or phone number available to the Seller at the checkout before efetuarea delivery in case of acceptance of the new amounts, or return the amount paid in case refusal for the new amount.
2.3. The contract is concluded between Seller and Buyer upon receipt by the Purchaser from the Seller, via email and / or SMS notification of shipment of the order.
2.4. Orders recorded by the Buyer for orders to be shipped in showroom and delivery points CORAL-FARM prices and / or reservations creatures, Goods and / or Services remain valid only 24 (twenty-four) hours.
2.5. CORAL - FARM is not responsible for and can not be held responsible for errors, inaccuracy of information published / maintained on site that are not attributable. Users will find detailed information CORAL FARM shop.
2.6. If prices or other details of products / promotions were displayed and / or entered into the database erroneously CORAL FARM reserves the right to cancel a particular order and to inform the client as soon as possible about the error occurred ( if the product has not yet been delivered).
2.7. Details / features goods that can be found on the site are taken and provided by the supplier / manufacturer and CORAL FARM does not assume responsibility for the accuracy of this information.
2.8. Prices of goods, services creatures and are purely indicative and may change at any time unannounced.
2.9. If not pre cizata period of the promotion, prices of goods, services and creatures that are part of the promotion are available while supplies last. CORAL FARM store prices may differ from those displayed on the site www.coralfarm.ro, such as online orders registered for goods and services creatures at a price lower than the one displayed in the store, remain in effect and will be delivered controls in order to register on the site and depending on the stock.
2.10. CORAL-FARM retains the right to supplement and amend any information on the site.
2.11. Stock products sold by online store www.coralfarm.ro bearing the words "In stock supplier" - the product is in demand and theoretically provider in its stock. Stocktaking by the supplier is a salesman after taking command, within a maximum of 72 working hours of taking over command. Given that stocks are updating the vendor is not made within a range allowing exact information, there may be cases in which a product displayed in stock provider not to be actually in stock. There is also the possibility that these products can be made only on special order, with delivery times from 2 days to 60 days. The information is taken from the vendor, we do not assume responsibility if the product is not in stock it.
212. For products marked "In stock supplier" may require an advance payment of minimum 25% of the product or the entire command.
- RIGHTS AND OBLIGATIONS OF SELLER
3.1. CORAL FARM is not and can not be held responsible for any additional costs paid by the buyer, including currency conversion fees charged by the banks.
3.2. Some products displayed on the site are by way of example and shipped products may differ from images due to changes in specifications and / or design, unannounced by suppliers / manufacturers.
3.3. Methods of payment to complete online orders are cash on delivery online with credit card, money order. Our online payment made by credit card does not provide confirmation and shipment of the ordered goods. If the order is not confirmed within 72 (saptezecisidoua) hours the amount of money paid will be returned to the client's account in no time.
3.4. If the seller can not deliver the command of a good life and / or service Buyer, Seller shall notify the Buyer of this fact and will return in the buyer's account equivalent value of the asset / vietatii and / or the service, within 7 working days beginning with the date on which seller acknowledges this fact or after the buyer has expressly stated its intention to terminate the Contract
3.5. Registration order confirmation does not equal it. After taking the order, it will be processed by Coral Farm so you can confirm and determine the terms of delivery. Delivery time is 24-72 hours from order, unless otherwise provided.
3.6. Packing and preparation of packages containing creatures will be done by Coral-Farm in special containers to ensure a better quality of transport by using additional measures and backgrounds tend to raise their safety during transport.
3.7. Seller may cancel the Order shopper after shopper addressed prior notice, with no subsequent obligation of any party against the other or neither party can seek damages from the other in the following cases:
a) non-acceptance by the Purchaser issuing bank, the transaction, the online payment;
b) invalidate the transaction by the card processor agreed CORAL-FARM in online payment;c) the data supplied by the Client / Buyer on the Site are incomplete and / or incorrect;
- RIGHTS AND OBLIGATIONS OF THE CLIENT
4.1 The client is entitled to notify in writing to the seller of defects or deficiencies noted, and may require replacement goods, creatures and services, either an identical or similar, when it is in stock or equivalent product in the form of a check shopping in the store Coral Farm only one of the following situations:
a) if the application is made to open the package and the pictures which shows the advanced stage for property damage and / or death creatures or creatures.
b) when the delivery time is respected and confirmed the Coral-Farm, starting at delivery of the package till receipt.
c) when the package shows a good state of preservation.
4.2 Customer must attach photos with good or damaged creature / D or dead in bag closed without it being opened when appropriate or immediately after its introduction in the aquarium for fish to photograph irregularities detected. Without this deadline complaint pictures and failure (see section. Z) after receiving the package result in the nullity complaint.
4.3 Any delay caused by force majeure clauses and / or lack of customer home and / or damage fault of the carrier package without it were insured, are void and therefore any claim or repayment conditions return.
4.4 4.5 The consumer has the right to notify in writing the trader that he / she renounces the purchase without penalty and without invoking a reason within 14 days of receiving the product.
The returned product must be in the same condition as it was delivered (in the original package, with all the accessories, with the intact labels and documents that accompanied it). The costs of returning the products will be charged to the consumer and the reimbursement of the product will be reimbursed within 14 days from the return. Money reimbursement is only made on the customer's IBAN account specified on the return form.
Refund packages are not accepted.
All returned products must be:
in perfect condition, without visible traces of use
with original labels and original packaging
with all the related accessories
the original warranty certificate
accompanied by the return form completed and signed by the owner of the product
THE NEXT PRODUCTS CATEGORY CAN NOT BE RETURNED: Products that exhibit physical alterations, strokes, scratches, scratches, shocks, spirits, etc.
If the product is returned to a state in which it can no longer be sold as a new one, we reserve the right to charge a refund for the initial stage (if possible) or to cover the difference in price resulting from the sale of the product as second -hand.
The returned shipping costs will be borne by the customer, the customer will pay the courier shipping tax when shipment is dispatched.
4.5 If buyer / client requests the withdrawal of the contract, on terms and conditions presented in this document, it must return the product complained and gifts related (if any) that accompanied the order. Seller will refund the amount within 14 (fourteen) days from the receipt of the returned product by the Buyer. The amount will be refunded as follows:
a) paid card for online orders -> Cashback account from which payment was made;
b) for orders paid with Op / COD / Card bancar-> by bank transfer;
4.5 By creating Account and / or use the Content and / or placing orders, Client / User / Buyer accepts expressly and unequivocally terms and conditions Site last updated version that is communicated in the Site existence from the creation account and / or use content and / or the date of order
- TIME TO ISSUE AND / OR TRANSMISSION OF COMPLAINTS
5.1. Notification is done immediately after receiving the package after opening and finding irregularities.
5.2. For creatures - after receiving and opening the package the buyer has available 3 hours to issue the complaint, before the animals have been placed in the aquarium.
5.3. Coral-Farm not liable for damage and / or death of corals, plants or animals by placing them in aquariums customer losses that may be due to the conditions they are subjected, as well as for any kind of complaints about the subsequent consequences that can occur in the tank after the introduction and / or treatment of life forms.
5.4. If meet the above listed, please contact us in writing by email: firstname.lastname@example.org and you will be contacted to determine how to return and refund of the amount in question. Products equivalent amount can be consumed only in the store Coral Farm and will not be returned in the form of money if all life.
5.5. For Complaint deadline is within 30 working days from the confirmation by email or phone to receipt of the claim.
- TRANSPORT AND DELIVERY
6.1. Preparation for delivery of your order is done only after verification and confirmation of payment. Delivery times Coral-Farm communicate at the time of the payments are informative and can undergo further changes depending on factors that do not depend on Coral-Farm. In cases of force majeure, strikes, epidemics, wars, natural disasters, interruptions or delays of shipments, unable to find marketing materials, legal measures that block, limit or latency of production and / or import of goods, Coral- Farm is not liable for failure to previously established deadline.
6.2. Transport costs will be calculated based on the total weight of the package and the packaging. Transport costs are borne by the customer. Goods can be insured against damage or losses during transport, the courier company according to the conditions and fees charged by it. If the packaging is damaged, accept delivery only after opening the package and the package in the presence of the courier. After signing the certificate of receipt shall not be taken into consideration complaints about transportation, because they damage the contents.
6.3. Ambar costs for transport and preparation for creatures may vary depending on the quantity ordered, starting at 8 lei / box.
7.1. Information provided by the buyer / client by Coral-Farm, will remain the property of the latter.
7.2. AEST not be disclosed to third parties and will be used strictly for the purpose for which they were presented.
7.3. In making each order, the client agrees that his personal data to be used in commercial and administrative purposes, according to data privacy laws.
7.4. The website and all its contents (text and images) are owned and copyright (copyright) of Coral Reef Farm S.R.L. or www.coralfarm.ro with all rights reserved. It is strictly forbidden to use any Content without the written permission of the owner. You are hereby notified that Coral Reef Farm S.R.L. will take all necessary steps to ensure recognition and intellectual property rights in accordance with the law, resorting if necessary to drive those guilty of violating intellectual property rights to trial by criminal courts.
8.1. This Agreement is subject to Romanian law. Any disputes arising between CORAL-FARM and clients / customers will be solved amicably or, if it will not be possible, disputes shall be settled by the competent Romanian courts Ilfov County.